Alert: Internal Error: Restore Failed
Alert Type: Restore Failed
Alert Raised On: Time when the restore task failed
Alert Cleared On: If the alert is cleared, the timestamp is visible here
Datasource: Datasource Name
Entity: Number of entities (click inside alert to find out individual entities)
Cause: Restore(s) failed due to an internal error. Contact Clumio Support.
Whenever you attempt a File Level or an entity level restore, should the restore fail due to an unknown reason, Clumio portal will show you the following alert. Clumio support will pro-actively open a support case for you, or you can call in to the support hotline or email us. This error is usually related to a backend error.
Please contact firstname.lastname@example.org with any additional questions.