Setting up Email Alerts

You can set up email notifications for alerts that occur in the system. This ensures that administrators are aware of issues in the system, and are able to take appropriate actions when necessary. To avoid an excessive number of messages, only consolidated alerts (such as policy violations) trigger email notifications. Emails are sent in 15-minute intervals.

To configure alert email notifications, or to edit the list of email recipients, do the following:

1. Go to Alerts, and click the Alert notifications icon in the upper right corner. The Alert Notification Settings dialog appears.

    

   

    

2. The Enable email notifications for alerts toggle is enabled (blue) by default. Click the toggle to disable email notifications (gray).
3. In the Email Addresses box, enter the email addresses of the users that you want to receive alert notifications. Use a space between each entry. Click Save. A banner appears confirming the settings were saved.
4. The list of users will receive an email with the subject message “Clumio Alert Notification” with the number of alerts. For example: “Clumio Alert Notification – 1 New Alert(s) From Last 15 Minutes”. The body of the email message can contain up to three alert boxes.

You can also set up Clumio to send a Daily Summary Email to a specified list of users. The Daily Summary Email includes protection statistics, backup and restore success rates, and alert issues. For more information, the Reports section of the Clumio online help. (Requires login to Clumio.)

Please reach out to support@clumio.com with any questions.