Alert: AWS account disconnected

Symptoms

Alert type: AWS Account Disconnected

Alert Raised on: Time when the alert was raised

Datasource: AWS

Asset: Asset Name(s) (AWS Account Number/Region)

Cause: The reason for the failure. This might also include next steps.

Resolution

Whenever you see this alert, it is critical for you to fix it right away. This alert usually pops up when the Cloud Formation Template associated with this account in AWS has been deleted. This will cause backups, restores and inventory sync to fail since Clumio has no resources present in your account to perform any operations. Re-deploying the template (See here) should resolve the issue.